System Location: Survey / Question Results
Question Results can be attained on the aforementioned page for any survey-based questions that are offered via Kognitiv Loyalty.
Table of Contents
Viewing Summary Question Results
On the "Question Results" page, summarized question results are available via the on-screen grid, as well as the on-screen chart. The "Question" dropdown can be changed on-the-fly, as can the "Answers from" dropdown. The "Answers From" filter allows users to segregate responses for survey-based questions, as they can be asked in a survey set and a poll set.
Exporting Detailed Question Results
Viewing Member-Specific Question Results
System Location: Member-Services / Clienteling Services