Intended Application
Creating a new member case.
Notes
- One of two identifiers can be supplied (Account Id or Internal Member Id). If both are supplied, the Account Id is given preference and is used to retrieve the member. If no Internal Member Id is available, enter -1 for this field.
Input Parameters
PARAMETER |
DATA TYPE | DATA REQUIRED? | FORMATTING | NOTES |
---|---|---|---|---|
WS Security Token |
Alphanumeric |
Yes |
|
|
Account Id |
Alphanumeric |
Yes/No |
|
See Article Notes |
Internal Member Id |
Integer |
Yes/No |
|
See Article Notes |
Location External Reference |
Alphanumeric |
Yes |
|
|
Feedback Type External Reference |
Alphanumeric |
Yes |
|
|
Case Category External Reference |
Alphanumeric |
Yes |
|
|
Case Queue External Reference |
Alphanumeric |
Yes |
|
|
Case Subject |
Alphanumeric |
Yes |
|
|
Case Body |
Alphanumeric |
Yes |
|
Common Return Codes
0,1,2,100,101,102,5000,6000,6034,6035,6036
Additional error codes may be generated. Their descriptions can be found by calling GetReturnCodeMessage.
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