System Location: Admin / Programs
A program (or loyalty program) is an all-encompassing term for the plan or database. All Kognitiv Loyalty customers have one program. Historically, multiple programs were supported, but this is no longer a valid configuration.
Initial Program Configuration
There are a massive amount of items to cover upon initial creation of a program. This section covers only the options specified in the aforementioned system location.
Managing a program in the aforementioned page is usually only done at the inception of the program. Any proposed changes should be forwarded to Kognitiv Loyalty Support for their review.
- Program - The formal program name. This is displayed throughout the application and its external components.
- Active/Locked - An "active" program is in full use, while a locked program is meant only for a total shutdown of the program.
- Default Program - In the event there are multiple programs, this checkbox declares the default.
- Description - A basic "internal use only" description for the program.