Application File Imports Release Notes Sync Web Services FAQ


Intended Application

Initiates a customer web portal login session and provides a hyperlink to the desired entry page.



  • Records an "Internet Visit" interaction at the time of the call.
  • Not a total replacement for standard customer web portal login; does not enforce password expiration, trigger an instant messaging promotion pop-up or perform post-login functionality, such as prompting a member to complete their enrollment information or accept terms of service.
  • Mobile portal not supported.
  • One of two identifiers can be supplied (Account Id or Internal Member Id).  If both are supplied, the Account Id is given preference and is used to retrieve the member.  If no Internal Member Id is available, enter -1 for this field.
  • Inactive and "Inactive for Login" Account Ids will not be accepted in this call.
  • Members must be verified. Non-verified members will not be accepted in this call.


Input Parameters



WS Security Token




Account Id Alphanumeric Yes/No   See Article Notes
Internal Member Id Integer Yes/No   See Article Notes
Member Password Alphanumeric Yes    
Portal Menu Item External Reference Alphanumeric Yes   External reference of the "destination page"


Common Return Codes


Additional error codes may be generated. Their descriptions can be found by calling GetReturnCodeMessage.


More Information

Detailed Method Page

Web Service Return Codes

WS Calls

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