System Location A: Member-Services / Clienteling Services
System Location B: Offers / Coupon Lookup
Coupons cannot be deleted in order to be nullified, only canceled. Canceling leaves a record of the coupon and returns eligibility for the coupon when applicable.
Table of Contents
Locate the Coupon
Clienteling Services - System Location A
On the aforementioned system location A page, locate the coupon detail page by either of the two methods:
- Enter the search information in the "Search For" box, along with the appropriate dropdown parameter.
- Hit the Enter key or click "Search" button.
- If multiple results are presented, click the "Select" button next to the appropriate result.
- Click the "Coupons" sublink in the middle of the left frame.
- Locate the coupon using the grid and associated filtering options.
- Click the "Edit" link next to the appropriate transaction.
Coupon Lookup - System Location B
On the Coupon Lookup page, type the coupon Id into the entry box, then press the "Enter" key.
Cancel the Coupon
Once on the coupon detail page, canceling the coupon is a simple process. The user will need to have appropriate access permissions to cancel.
- Check the "Check to Cancel Coupon" checkbox.
- Click the "Save Coupon" button.