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Kognitiv Loyalty

Kognitiv Loyalty is a web-based system that provides you with the business logic and technology required to implement and manage a successful rewards program.

While suitable for any business size, Kognitiv Loyalty is scaled to suit the complex requirements of large enterprise organizations, offering out-of-the-box functionality. Capture, track and profile in-depth information about your customer across multiple transactions and touch points. Kognitiv’s on-demand, web-based loyalty platform helps companies identify their most loyal customers, tailor and segment customer data and use that information to market more effectively.

Kognitiv Loyalty Release Highlights for 2019 (PDF)
Posted: January 21st, 2020

View a summary of the platform highlights for the six releases from 2019.



Introducing a New Look
Posted: August 9th, 2019

With 2019.4, we introduced an entirely new look for the platform.



Understanding Timestamps and Dates
Posted: April 16th, 2019

Users will encounter different types of timestamps, here's what that means.



Modified Login Screen
Posted: February 20th, 2019

We've implemented a an updated login screen featuring news, tips and more. Read more.



Specifying an expiration date on Internal Rewards
Posted: December 10th, 2018

Internal Rewards can now be configured to expire on a precise date. Here's how.



How to Configure a Sync for Multiple FTP Destinations
Posted: November 12th, 2018

As of the 2018.5 release, users can configure a single sync to send data to multiple FTP destinations. Read more.



How to Offer a Point Bonus on a Purchase
Posted: October 23rd, 2018

Let's say you want to offer a 50 point bonus for any loyalty program member who spends $10 or more during the month of November. We break that process down here. Read more.



How to Offer Points for Member Enrollment
Posted: October 12th, 2018

"One way to encourage customers to join your loyalty program is through a points reward promotion. That is, offer them a certain amount of free points for enrolling in your program during a specific time period." Read more.



How to Add a User to an Instance
Posted: October 2nd, 2018

"If a Login is what gives a person access to the loyalty system, a User is how that person accesses an individual instance...Here, we will explore the process of adding users to an individual instance." Read more.



How to Manage Kognitiv Loyalty User Access
Posted: September 25th, 2018

"One of the easiest ways to ensure security in loyalty sytem is to maintain the Principle of Least Privilege. We've briefly explored this idea in a separate article, but here we'll discuss exactly how administrators and those with user management access can make sure their platform adheres to this simple security philosophy." Read more.



Principle of Least Privilege
Posted: September 25th, 2018

A user should only have the privileges they need to get their job done. Read more.




Understanding Enterprise Administration and User Management
Posted: September 12th, 2018

As the loyalty sytem evolves, so does the methodology for platform and instance access. Whether users log in through a third party application or directly into the loyalty system itself, we've change the way it understands logins and user access." Read more.





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Please note: All external Kognitiv Loyalty links and references are directed to US datacenter unless specifically noted.

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