System Location: System / Notifications
Notifications are Email-based messages that can be configured to be distributed upon specific system events, such as a failed sync. Configuration involves the optional creation of Email Groups and the assignment of Email Addresses and/or Email Groups to Notify Events, which are the pre-defined system triggers.
The system offers a range of Notify Events, including:
Announcement Notification
Campaign Group Sync Transfer Failure
Case Sync File Transfer Failure
Custom Field Metadata Sync Transfer Failure
External Campaign File Transfer Failure
Interaction Sync File Transfer Failure
Location Sync Transfer Failure
Member Descriptor Sync File Transfer Failure
Member Product Purchases File Transfer Failure
Member Sync File Transfer Failure
Product Item Sync File Transfer Failure
Promotional Group Sync Transfer Failure
Ranking Set Sync Transfer Failure
Reward Sync File Transfer Failure
Reward Type Sync File Transfer Failure
Survey Sync Transfer Failure
Transaction Sync File Transfer Failure
Managing Email Groups
System Location: System / Notifications / Email Groups
By utilizing the "Add" link at the top of the page, or by clicking "Edit" next to an already existing Email Group, the new or existing Email Group can be managed. Information will be stored upon saving. Once an Email Group exists, Email addresses can be added or removed using the "Add or Edit" link in the far right column, associated to the appropriate Email Group.
Assigning Emails and/or Email Groups to Notify Events
System Location: System / Notifications / Notify Events
By clicking "Edit", a specific notify event can be managed. Within the edit page, individual Email addresses can be typed into the input boxes and preconfigured Email Groups can be selected. Upon saving, the events will Email the appropriate parties when triggered. Within the edit page, Email addresses and groups can also be removed.
